The new norm of Hotel Conferencing
Since the outbreak of the coronavirus, the hospitality industry has experienced some of the biggest downturns in history. One of the highly affected sectors includes meetings and events, which saw its uptake plummet as companies moved almost everything to the digital realm.
However, as various governments across the globe eased restrictions and offered safety guidelines in response to the pandemic, the hospitality industry is gradually resuming its operations and diversifying its portfolios.
This has been further supported by vaccination efforts that are currently underway, a move that has seen corporate meeting planners prime themselves well for the return of in-person meetings.
Hotels have been innovating in an overdrive, finding solutions to intractable problems like pandemics, and discovering new opportunities to be more efficient at a greater scale of business. A good example is Sarova Hotels and Resorts.
Sarova Hotels and Resorts has been delivering true hospitality in meetings and events for decades and has meeting spaces available at all the 7 properties in the country. The hotel has enhanced its conferencing facilities to provide appropriate and creative meeting and event solutions, without compromising on the experience or the flexibility that meeting planners require.
Prioritizing guest safety and well-being, the hotel has been assisting event planners with arranging convenings that observe the stipulated health and safety guidelines as well as ensuring frequent on-site temperature checks during conference meetings.
Moreover, Sarova is offering flexibility on rates, space, and contract terms in response to clients’ current needs. It has endeavored to work with clients in addressing health and environmental concerns, with measures such as creating physically distanced meeting sets, as well as sharing environmental impact practices.
Among Sarova’s innovations include the Makutano Conferencing Centre at Sarova Whitesands Beach Resort and Spa located in Mombasa– a conferencing solution that goes over and above what’s expected.
With an expansive space for social distancing, the Makutano Conferencing Centre combines modern and artistic architecture with the warmth of the coastal colors and finishes. The facility is a representation of how Sarova continues to innovate and find creative ways of using indoor and outdoor spaces to keep COVID-19 at bay. It carries large aisle ways with dedicated lanes to help manage traffic and prevent crowding.
“There’s a natural inclination for people to want to meet and interact in person,” said General Manager Sarova Whitesands, Francis Msengeti. “One of the most important considerations for conferencing venues is to cultivate trust and create systems that will put guests at ease, that is why this Makutano conferencing facility exists.”
The state-of-the-art facility, apart from implementing the safety protocols for COVID-19 as outlined by the Ministry of Health, offers a taste of hybrid conferencing in Kenya with premium audiovisuals including two HD video walls, surround audio wireless presentation a VIP holding room, and a secretariat.
It also provides a relaxed ambiance that seats up to 300 persons and with separate boardrooms, giving both local and international visitors a new feel of class, safety, and a sense of belonging.
As more people receive COVID-19 jabs and the pent-up demand for travel picks up, it is more important than ever that businesses, the government, and other stakeholders recognize the role meetings and events will play in our ability to make a full economic recovery.
“By following the Ministry of Health’s guidelines and implementing safety measures, we, at Sarova are hosting professional meetings and events at our hotels across the country and are confident that these important gatherings can happen safely once again,” concluded Mr. Msengeti.
The hotel has conferencing facilities at Sarova Panafric, Sarova Stanley, Sarova Woodlands, and also hosts meetings at its lodges including Sarova Lionhill Game Lodge, Sarova Mara Game Camp and Sarova Shaba Game Lodge.